product

Terms & Conditions

Welcome to Family Care! By using our website or placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

  • Family Care is an online store selling skincare, haircare, body care, oral care, baby & kids products, health & wellness products, and personal care items in the UAE.
  • By using our site, you confirm that you are 18 years or older and legally able to enter into agreements.

2. Account & Security

  • You may create an account to make purchases and track your orders.
  • You are responsible for maintaining the confidentiality of your account and password.
  • All activity under your account is your responsibility.

3. Ordering

  • All orders are subject to acceptance and product availability.
  • Prices are displayed in AED and include applicable taxes unless otherwise stated.
  • By placing an order, you confirm that all payment and delivery information is correct.

4. Payment

  • We accept online payments only, including credit/debit cards, Apple Pay, and Google Pay.
  • Payment is processed securely during checkout.

5. Shipping & Delivery

  • Orders are delivered within 48 hours across the UAE through our 24/7 delivery service.
  • Shipping is free for orders above AED 200. Nominal fees apply for smaller orders.
  • Delivery times are estimated and may be affected by external factors.

6. Returns & Refunds

  • Returns are accepted within 7 days for unopened and unused products.
  • Certain items, including health supplements, personal hygiene products, and baby care products, cannot be returned.
  • Refunds are issued to your original payment method within 3–5 business days of receiving the returned items.

7. Product Information

  • We strive to provide accurate descriptions, images, and pricing for all products.
  • Product availability is subject to change without notice.

8. Intellectual Property

  • All website content, including text, images, logos, and graphics, is owned by Family Care or its partners.
  • You may not use any content for commercial purposes without prior written consent.

9. Limitation of Liability

  • Family Care is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our maximum liability is limited to the purchase price of the product.

10. Governing Law

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.
  • Any disputes will fall under the jurisdiction of UAE courts.

11. Contact Us

For any questions regarding our Terms & Conditions, please contact us:

Deal of the Year!

Hurry up! Offer ends in:
PAPAANA Organic Therapy Biotin Collagen & Keratin Shampoo 400ml hair strengthening shampoo that helps reduce breakage and support healthier hair. PAPAANA Organic Therapy Biotin Collagen & Keratin Shampoo 400ml hair strengthening shampoo that helps reduce breakage and support healthier hair.
-31%
PAPAANA Organic Therapy Biotin Collagen & Keratin Strengthening Shampoo For Damaged & Thinning Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
PAPAANA Organic Therapy Medicated Anti-Dandruff Shampoo 400ml bottle, sulfate-free anti-dandruff shampoo for flakes and itchy scalp relief. PAPAANA Organic Therapy Medicated Anti-Dandruff Shampoo 400ml bottle, sulfate-free anti-dandruff shampoo for flakes and itchy scalp relief.
-31%
PAPAANA Organic Therapy Medicated Anti-Dandruff Shampoo For Itchy Flaky Scalp 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
PAPAANA Organic Jamaican Black Castor Oil Strengthen & Restore Shampoo 400ml strengthening shampoo for weak and damaged hair PAPAANA Organic Jamaican Black Castor Oil Strengthen & Restore Shampoo 400ml strengthening shampoo for weak and damaged hair
-31%
PAPAANA Organic Jamaican Black Castor Oil Strengthen & Restore Shampoo For Weak And Damaged Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
PAPAANA Organic Tea Tree Scalp Treatment Shampoo 400ml bottle, sulfate-free scalp treatment shampoo for itchy and flaky scalp care. PAPAANA Organic Tea Tree Scalp Treatment Shampoo 400ml bottle, sulfate-free scalp treatment shampoo for itchy and flaky scalp care.
-31%
PAPAANA Organic Tea Tree Scalp Treatment Shampoo For Itchy & Flaky Scalp 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
PAPAANA Organic Anti-Frizz Lavender Shampoo 400ml sulfate-free shampoo for frizzy hair, helping smooth, soften and nourish hair. PAPAANA Organic Anti-Frizz Lavender Shampoo 400ml sulfate-free shampoo for frizzy hair, helping smooth, soften and nourish hair.
-31%
PAPAANA Organic Anti-Frizz Lavender Shampoo For Frizzy Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Therapy Thickening Wheat Germ Conditioner 400ml, hair thickening conditioner with biotin and wheat germ for fuller-looking hair. Papaana Organic Therapy Thickening Wheat Germ Conditioner 400ml, hair thickening conditioner with biotin and wheat germ for fuller-looking hair.
-31%
Papaana Organic Thickening Wheat Germ Conditioner
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Therapy Biotin B-Complex Thickening Light Weight Moisturizing Conditioner 400ml for fuller-looking, hydrated hair Papaana Organic Therapy Biotin B-Complex Thickening Light Weight Moisturizing Conditioner 400ml for fuller-looking, hydrated hair
-31%
Papaana Organic Therapy Thickening Light Weight Moisturizing Conditioner For Thin & Lifeless Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Tea Tree Scalp Treatment Conditioner 400ml, scalp treatment conditioner that helps soothe itchy scalp and reduce flakes. Papaana Organic Tea Tree Scalp Treatment Conditioner 400ml, scalp treatment conditioner that helps soothe itchy scalp and reduce flakes.
-31%
Papaana Organic Tea Tree Scalp Treatment Conditioner For Itchy Scalp And Dandruff Flakes 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
PAPAANA Organic Therapy Supreme Color Protect Conditioner 400ml sulfate-free hair conditioner that helps protect color-treated hair and enhance shine. PAPAANA Organic Therapy Supreme Color Protect Conditioner 400ml sulfate-free hair conditioner that helps protect color-treated hair and enhance shine.
-31%
PAPAANA Organic Therapy Supreme Color Protect Conditioner For Color-Treated Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Sensitive Scalp Relief Set Papaana Organic Sensitive Scalp Relief Set
-16%
Papaana Organic Sensitive Scalp Relief Set
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 269.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 319.00
Papaana Organic Rosemary Volumizing Strengthening Serum 50ml hair growth serum with rosemary extract to help strengthen hair and improve volume. Papaana Organic Rosemary Volumizing Strengthening Serum 50ml hair growth serum with rosemary extract to help strengthen hair and improve volume.
Papaana Organic Rosemary Volumizing Strengthening Hair Serum For Thin And Lifeless Hair 50ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
Papaana Organic Rosemary Volumizing Strengthening Hair Mask 350ml, volumizing hair mask that helps strengthen weak hair and improve fullness. Papaana Organic Rosemary Volumizing Strengthening Hair Mask 350ml, volumizing hair mask that helps strengthen weak hair and improve fullness.
-31%
Papaana Organic Hair Mask Rosemary Volumizing Strengthening For Thin & Lifeless Hair 350ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Rosemary Volumizing Strengthening Conditioner 400ml hair conditioner for strengthening weak hair and adding volume to fine hair. Papaana Organic Rosemary Volumizing Strengthening Conditioner 400ml hair conditioner for strengthening weak hair and adding volume to fine hair.
-31%
Papaana Organic Rosemary Volumizing Strengthening Conditioner For Hair Breakage And Thinning Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Rosemary Revival Set Papaana Organic Rosemary Revival Set
-16%
Papaana Organic Rosemary Revival Set
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 269.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 319.00
Papaana Organic Red Onion Black Seed Oil Anti-Hairfall Conditioner 400ml pump bottle helping reduce hair fall and strengthen weak hair. Papaana Organic Red Onion Black Seed Oil Anti-Hairfall Conditioner 400ml pump bottle helping reduce hair fall and strengthen weak hair.
-31%
Papaana Organic Red Onion Black Seed Oil Anti-Hairfall Conditioner For Hair Fall Control 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Peppermint Scalp Refreshing Conditioner 400ml scalp conditioner for soothing itchy scalp and refreshing hair care. Papaana Organic Peppermint Scalp Refreshing Conditioner 400ml scalp conditioner for soothing itchy scalp and refreshing hair care.
-31%
Papaana Organic Peppermint Scalp Refreshing Conditioner For Itchy Scalp And Dry Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Moroccan Argan Glow Set Papaana Organic Moroccan Argan Glow Set
-16%
Papaana Organic Moroccan Argan Glow Set
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 269.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 319.00
Papaana Organic Moringa & Avocado Power Greens Conditioner 400ml moisturizing hair conditioner for dry, frizzy hair with botanical extracts. Papaana Organic Moringa & Avocado Power Greens Conditioner 400ml moisturizing hair conditioner for dry, frizzy hair with botanical extracts.
-31%
Papaana Organic Moringa & Avocado Power Greens Conditioner For Dry Frizzy Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Hair Mask Moringa & Avocado Power Green 350ml hair mask for dry frizzy hair, nourishing and restoring shine and softness. Papaana Organic Hair Mask Moringa & Avocado Power Green 350ml hair mask for dry frizzy hair, nourishing and restoring shine and softness.
-31%
Papaana Organic Hair Mask Moringa & Avocado Power Green For Dry Frizzy Damaged Hair 350ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Keratin Smooth & Repair Conditioner 400ml, keratin hair conditioner that helps repair damaged hair and reduce frizz. Papaana Organic Keratin Smooth & Repair Conditioner 400ml, keratin hair conditioner that helps repair damaged hair and reduce frizz.
-31%
Papaana Organic Keratin Smooth & Repair Conditioner For Hair Breakage And Frizzy Hair 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Jamaican Black Castor Strength Set Papaana Organic Jamaican Black Castor Strength Set
-16%
Papaana Organic Jamaican Black Castor Strength Set
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 269.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 319.00
Papaana Organic Jamaican Black Castor Oil Hair Serum 50ml with dropper bottle and box, strengthening hair and nourishing the scalp. Papaana Organic Jamaican Black Castor Oil Hair Serum 50ml with dropper bottle and box, strengthening hair and nourishing the scalp.
Papaana Organic Jamaican Black Castor Oil Hair Serum Strengthen & Restore For Weak And Brittle Hair 50ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
Papaana Organic Hair Mask Jamaican Black Castor Oil 350ml deep conditioning hair repair mask for dry, damaged and brittle hair. Papaana Organic Hair Mask Jamaican Black Castor Oil 350ml deep conditioning hair repair mask for dry, damaged and brittle hair.
-31%
Papaana Organic Jamaican Black Castor Oil Hair Mask Strengthen & Restore Treatment For Dry Damaged Hair 350ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
Papaana Organic Jamaican Black Castor Oil Strengthen Restore Conditioner 400ml hair conditioner for strengthening weak roots and reducing hair fall. Papaana Organic Jamaican Black Castor Oil Strengthen Restore Conditioner 400ml hair conditioner for strengthening weak roots and reducing hair fall.
-31%
Papaana Organic Jamaican Black Castor Oil Strengthen Restore Conditioner For Hair Fall And Weak Roots 400ml
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00
PAPAANA Organic Therapy Hair Oil Balance Medicated Conditioner 400ml bottle for oily scalp care and balanced, nourished hair. PAPAANA Organic Therapy Hair Oil Balance Medicated Conditioner 400ml bottle for oily scalp care and balanced, nourished hair.
-31%
Papaana Organic Hair Oil Balance Medicated Conditioner
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 79.00
CEED Dirham Currency Symbol for Shopify | https://ceed.ae 115.00